FAQ

When will I receive my order?

All orders are typically processed within 2-3 days (Monday thru Friday). Shipping will then take an additional 2-3 days as we ship all packages USPS Priority Mail. You will receive a tracking number and can also monitor shipping status via our website.

How much will shipping cost?

All our retail orders ship for a flat rate of $5. There is also typically a free shipping deal available for larger purchases.

Do you ship to countries outside the US?

We welcome orders from outside the US. Please contact us first at info@cartermillsoapcompany.com to determine how we can best meet your needs.

May I buy your products wholesale to carry in my store?

Yes! Please contact us at info@cartermillsoapcompany.com to find out more.

How can I contact you?

The easiest way to contact us is via email at info@cartermillsoapcompany.com or via our contact form on this website. Emails are typically returned within 24 hours.

What are your hours of operation?

We are busy filling your orders and making more product Monday thru Friday between 9 am and 5 pm. We return emails and calls during those hours also. We will often return emails and calls outside of those hours, but not on a regular basis.

Where can your products be purchased?

Products are available for purchase online on our website. We also participate in many local area events and holiday markets. Our Facebook page is the easiest way to follow our schedule.

In addition to our local events and online, there are several stores and boutiques across the US that carry our products. Contact us for more information.